UiPath Connector Corner: How Microsoft Teams Powers Automation Collaboration

Sep 11, 2023, 3:30 – 4:00 PM

102
RSVPs

Welcome to UiPath Connector Corner. This episode highlights how our prebuilt Microsoft Teams Connector can channel essential customer service communication across support workflows.

About this event

Welcome to UiPath Connector Corner. This episode highlights how our prebuilt Microsoft Teams Connector can channel essential customer service communication across support workflows.

You’ll see:

  1. Automating creation of support channel for timely customer notifications

  2. Inviting both account owner and customer as guests to the channel

  3. Sending the case number/URL as a channel message for initiating the support discussion

  4. Notify the customer via SMS/WhatsApp about the support case and support channel

Presenters:

  • @Akshay Agnihotri, Product Manager, Integration Service
  • Charlie Greenberg, Product Marketing Manager, Integration Service 

Speakers

  • Charlie Greenberg

    UiPath

  • Akshay Agnihotri

    UiPath

    Product Manager

Host

  • Diana Gray

    UiPath, Inc.

    Community Marketing Manager – Americas

Organizers

  • Diana Gray

    UiPath

    Community Marketing Manager, Americas, UiPath

  • Cristina Vidu

    UiPath

    Global Manager, Marketing Community

  • Charlie Greenberg

    Product Marketing Manager

Contact Us