Welcome to UiPath Connector Corner. This episode highlights how our prebuilt Microsoft Teams Connector can channel essential customer service communication across support workflows. You’ll see: Automating creation of support channel for timely customer notifications Inviting both account owner and customer as guests to the channel Sending the case number/URL as a channel message for initiating the support discussion Notify the customer via SMS/WhatsApp about the support case and support channel Presenters:
UiPath
Product Marketing Manager
UiPath
Product Manager
UiPath, Inc.
Community Marketing Manager – Americas
UiPath
Community Marketing Manager, Americas, UiPath
UiPath
Global Manager, Marketing Community