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All Public Sector and Healthcare organisations are facing unprecedented challenges, with significant budget deficits, and the need to deliver more for less.
To innovate, you need to understand and measure your current operation but – where do you start? Empower your teams to input ideas and suggestions, improve services and reduce costs.
This exclusive sessions aims to show you some ways of helping address some of the challenges you face & will provide:
What are the topics and who are the panelists?
Dean Murphy from UiPath will provide an introduction to the process mining tools using live demonstrations. See how Task Mining can find the highly repetitive tasks performed by teams in your organisation. Process Mining can help to identify, visualise and understand where the bottlenecks are in your business and also measure the improvements that Automation can deliver. Why not crowd-source the Automation ideas in your business straight from the people who know best – those doing the work. Finally he’ll show you how you can quickly document your processes to speed up the delivery of Automation.
Keith Stagner will share T-Impact’s approach on how to prepare your best business case with an implementation roadmap to enable identification of the best processes to automate to provide a better understanding to your organisation and gain support from stakeholders.
Technical transformation can result in a tendency to focus on the technology and not what is happening within the organisation, with no time being spent on people. Simon argues that the key to success is to instead focus on the customer and the people delivering the services and take them on a change journey, so the customer experience is transformed – but what does this mean?
Simon Jones will discuss how to frame a manageable approach for successful change.
Jane Barrett & Elaine Griffin will also be joining the panel for Q&A.
Managing Consultant - Transformation
Senior Pre-Sales Technical Consultant