During COVID-19, digital transformation has kicked in and accelerated the automation of workflow, the paper stacked old business world with segregated systems (Old Normal) is evolving into a digitized and e-connected world (New Normal). These changes will have lots of labour intensive and traditional job type changed, whereas new era of job types is emerging.

Meanwhile, RPA helps increase operational efficiency and reduce turnaround times and costs. RPA proves to be an excellent and reliable solution for growing businesses.

Therefore, we need to equip our employees with newer skills and even convert into new generation of digitized professionals. Digital Transformer, RPA professionals are all recent job titles that requires new era skillsets.