Automate cross-system ITSM processes through APIs with UiPath Integration Service

Nov 4, 2021, 1:00 – 2:30 PM


Come learn how to use the new Integration Service to automate ServiceNow use cases including interaction with multiple external systems. See how to configure and use the ServiceNow connector, and how to easily pull in additional systems to a workflow.

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About this event

This session is for users that want to natively integrate via APIs to read or write data to a multitude of applications including ServiceNow as part of their automation initiatives.

In this session you will hear from UiPath experts on:

Using the Integration Service and apply it in ITSM and other ServiceNow automation use cases.

Setting up authentication using OAuth 2.0 to seamlessly and securely access your ServiceNow instance in both design and run time.

Creating a connection with a Connector and use applicable activities in Studio.

Exploring how connections work and how they relate to the Connector Activity Packs.

Seeing practical examples of additional workflow actions in additional systems to incorporate into use cases in ServiceNow.


  • Mo Roy


    Senior Engineer, Product Technology Alliances


  • Cristina Vidu


    Regional Community Manager EMEA

  • Lynette York


    Principal Technology Alliances Manager


  • Cristina Vidu


    Global Manager, Marketing Community

  • Rohit Radhakrishnan


    Regional Community Manager - APAC