Please note the location is WEWORK, 123 EAGLE STREET not 260 Queens st as in the calendar invite

Aug 19, 2021, 6:00 – 8:00 AM

Wework,, 123, Eagle street, Brisbane, 4000


We are glad to announce that we are going ahead with this event on Thursday the 19th of August. Due to space limitation, our NEW LOCATION is WeWork, 123 Eagle Street, Brisbane

Event time displays in your timezone.

About this event

Customer experience (CX) automation has traditionally focused on using basic robotic process automation (RPA) to reduce average handling times. Using metrics such as First-call Resolution and Net Promoter Score are top of mind for most organizations in assessing CX. With The Fully Automated Enterprise platform you can discover and provide human support for the modern omni-channel customer journey.

In this session, we will address how automation can benefit CX, including:

• How AI and machine learning can deliver enhanced services for users

• How native integrations from cloud telephony solutions, CRM and ERP apps help you achieve a rapid time to value

• How to engage your customers in their channel of choice to create engaging low-code apps and gain insights into their journey and experience


  • UiPath

    Yannick Debruyne

  • Sean Llanto

    Ingram Micro

    Solutions Architect